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ISO 9001 - Introduction

What is ISO 9001? (formerly BS 5750)?

ISO 9001 is the standard against which the Quality Management System of a business is evaluated.

It can be applied to all companies, therefore it is worded to allow it to be adaptable and non-prescriptive. It is, however, intended to demonstrate that a business can provide a consistent standard of quality.

Most importantly, it is a common sense and practical method for improving procedures.

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Most companies are already operating many of the requirements of the Standard but have not documented them.

Since December 2000, the latest model of the Standard has been introduced, ISO 9000:2000. This supersedes the 1994 Standard and replaces the old ISO 9001, 9002, 9003 etc., with the new ISO 9001. (The old standards are still valid for 3 years from December 2000, many certification companies charge for this service.)